Service Reduction Plan- Holiday Closure Period

This plan will cover the period from December 19 through January 3

Landscape Services

Mission Bay:

• Primary services will include litter pick up and exterior garbage/recycling cans clean up
• Urgent and/or emergency landscape issues will be handled
• Spills in the plaza courtyard will be cleaned up
• Childcare services will be maintained as scheduled
• Routine landscape maintenance will occur as time allows

• Contract landscape services will continue with the exception of December 24 & 25 and December 31 & January 1
• Attempt will be made to power wash entrances to buildings

• Regular daily services will be provided to public areas, classrooms that are scheduled to be in use and public restrooms
• Composting containers will be serviced daily
• Labs will be serviced daily if occupied
• Routine office cleaning will be suspended for this period
• Urgent and/or emergency issues will receive immediate response
• Floor care/special projects team will suspend work
• Staff may be relocated to other buildings if their primary building is closed or unoccupied

• Regular contract services will be provided with the exception of December 24 & 25 and December 31 & January 1
• Emergency/after hours services will continue as contracted

• Regular contract services will be provided with 24/7 coverage at Mission Bay and Parnassus campuses including the Central Utilities Plant
• Emergency/after hours services will continue as contracted

• CPFM will have reduced staffing in all trades but a reduced staff from each trade will be on site during normal business hours throughout the holiday period
• You may experience delays in non-critical requests

• CPFM will have reduced staff during business hours
• After hours emergency response teams will be on-call throughout the holiday closure
• You may experience delays in non-critical requests

• The CSC will be staffed at reduced levels during the holiday period
• The phones will be staffed on campus during regular business hours
• After hours response includes 24/7 phone service and dispatch of personnel
• An escalation protocol will be submitted to the CSC teams to address critical service responses